Privacy Notice
Your family’s information should be handled with care.
This notice explains how website enquiries, admissions information and child-related data are handled when families contact Kizzu Special School.
1. Information we may collect
Parent or guardian contact details, enquiry history and preferred contact time; information you choose to share about a child’s learning, communication, health or current support; future-location update preferences; and limited technical information required to operate the website. If you allow optional analytics, KSS also receives aggregated page-view and button-interaction information such as WhatsApp, telephone, email, directions and contact-page clicks.
2. Why we use information
- Respond to an enquiry or visit request
- Prepare for an admissions conversation or assessment
- Consider placement and support capacity
- Communicate about a selected future location
- Understand which website pages and contact options are useful when optional analytics is allowed
- Maintain safety, records and service quality
- Meet legal or regulatory duties where applicable
3. Children’s information
Information about a child receives additional care. It should be collected only for a clear purpose, accessed by authorised people and not used for unrelated marketing. A website enquiry is not a diagnosis, assessment result or guarantee of placement.
4. Sharing and external platforms
Information may be shared within authorised KSS or Kizzu Kids functions when needed to respond safely and appropriately, or where disclosure is required by law. WhatsApp, email and map links operate under their own platform terms and privacy practices. Optional website analytics is provided through Google Analytics and is not loaded until a visitor chooses to allow it.
5. Storage, security and your choices
KSS uses appropriate safeguards, retention practices and access controls for the information it handles. Analytics preferences are stored on the visitor’s device and can be changed through the Analytics Preferences control in the website footer. Families may ask how information is used, request correction or raise a privacy concern through the published contact channel, subject to applicable law and record duties.
6. Photographs and sensitive data
A learner’s image should only be used with the appropriate rights and consent. Genetic information is not collected through this website and is not part of the public admissions enquiry flow.
7. Contact and updates
Questions about privacy can be sent to corporate@kizzukids.com.my. KSS may update this notice as its website, services or legal responsibilities change; the latest version will remain available on this website.
Your next step
Have a question about your information?
Contact the team before sharing sensitive documents if you are unsure which channel to use.
